Terms of Service

Last updated: 25 October 2026

These terms are published in English. If anything is unclear, please contact us.

These terms are an agreement between you and BestFnB ("BestFnB", "we", "us") for using https://bestfnb.com (the "Club"). By creating an account, signing in with Google, or using the Club, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the Club.

1. Joining

  • Membership is free. You must be 18 or over, or have a parent or guardian's consent. To earn fees as an influencer or F&B Advisor, or to list an outlet, you must be 18 or over and able to enter a contract.
  • Give true details and keep your log-in private. You are responsible for what happens under your account. One person, one account.
  • You may close your account at any time by contacting us.

2. Club Members: FB Points, Vouchers and Gifts

  • You earn FB Points on verified meals at outlets listed on the Club, plus any welcome or invite bonus we advertise at the time. A meal is verified once the outlet confirms it or its check period ends without a dispute.
  • Points can be exchanged for vouchers only after you have recorded at least one verified meal.
  • FB Points have no cash value, cannot be sold or transferred, and cannot be exchanged for money. Points expire if you record no visit for 12 months.
  • Outlet gifts and vouchers are provided by the outlet or partner, are subject to their stated conditions and availability, and are their responsibility.
  • Record only real meals you paid for yourself. Fake, edited or reused receipts, or splitting one bill to get more points, will be voided and may lead to your account being closed and points removed.

3. Influencers and F&B Advisors: Fees

  • Fees come only from the commission an outlet pays on a verified meal by a registered member. You are not paid a share of the bill itself. Currently each fee is a share of that commission: Content Fee 20%, User Fee 20%, Merchant Fee 20%.
  • Content Fee: when a member taps your video or link and records a verified meal within 60 days of their latest tap. User Fee: for members you brought in. Merchant Fee: for outlets you brought in. User and Merchant Fees continue for as long as both accounts stay active and in good standing, and these terms are followed.
  • Fees become payable only after the outlet has paid its commission to us. We pay to the bank or e-wallet details you provide. You are responsible for your own taxes.
  • Earnings depend on real dining activity and are not guaranteed. We may change fee rates for the future by updating these terms. Fees already earned are not reduced.
  • You cannot earn on your own meals. Fees from fake accounts, self-referrals or any trick to create meals will be cancelled, and the account may be closed.
  • Paid or sponsored content must be clearly disclosed in your posts, as the platforms and Malaysian law require. You may post only links to content you own or have the right to share, and you allow us to display and embed those links and your public profile on the Club.

4. Merchants (outlets)

  • Listings must be accurate, including prices, halal status, opening hours and any member gift. You are responsible for your food, service and premises.
  • After any free trial (currently 30 days), you pay a commission on verified meals by registered members, at least 10% of the bill or the higher rate you choose.
  • Your commission and member gift agreed at sign-up apply for the agreement period (currently 12 months). You may raise the commission at any time. Lowering the commission or changing the gift during that period needs our approval through Request a Change in your back office.
  • You may dispute a recorded visit within 3 days. Our decision on disputes is final.
  • Commission bills are due within 7 days. If a bill is unpaid, your listings may be paused until it is settled.

5. Things You Must Not Do

Do not break the law, post false, offensive or infringing content, harass others, misuse other people's data, copy or scrape the Club, try to break its security, or use it to send spam.

6. Suspending Accounts

We may suspend or close an account, void points, visits or fees, or remove content if we reasonably believe these terms have been broken or fraud has taken place. Where fair, we will explain why and let you respond.

7. The Service

We work to keep the Club running well, but it is provided "as is" and may sometimes be unavailable or change. We may update, add or remove features, rewards and partners. We are not responsible for the food, service or offers of outlets and partners, or for content on TikTok, YouTube, Instagram or other linked sites.

8. Liability

As far as the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the fees we owe you, or RM100 if none. Nothing here limits rights you have under Malaysian consumer law that cannot be excluded.

9. Changes to These Terms

We may update these terms. The new version will be posted here with a new date. Important changes will be announced on the site or by email. Continuing to use the Club after a change means you accept it.

10. Law and Contact

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction. Questions: support@bestfnb.com.